Who Is Chattanooga Clothing Company?
Chattanooga Clothing Company is a product development, sourcing and distribution resource for apparel and apparel related accessories serving a variety of unique customers.

Professional Service
We value the business relationships we share with our customers. We strive to make this apparent in every contact we have with you. We are dedicated to great service and delivering excellent results - whether in design, presentations, or in products. We have a wealth of product and industry knowledge and want to help.

Placing Your Order
Our office hours are Monday through Friday, 9:00 a.m. through 5:30 p.m. Eastern Standard Time. Additionally, you may place orders 24 hours a day by fax (423.209.1000) or online ordering Delivery information for special order of custom product can be obtained by contacting Customer Service.

Payment Methods
When you set up your account, you have the option of filing a credit card number with us or choosing to be sent a paper bill. We accept VISA, Mastercard, and American Express.

Shipping
All orders are shipped UPS ground. Expedited service is available during most of the year but is limited during the back to school and holiday period. Please contact Customer Service if you need your shipment routed faster than UPS standard.

Returns
No returns will be accepted without a Return Authorization. Returns due to customer error will be subject to a restocking fee based on the quantity and nature of the products, with the minimum restocking fee of $5.00. Returns must have prior authorization and be assigned a tracking number to insure proper credit. Contact Customer Service to receive your Return Authorization. All claims for shortages, damages, and other shipping related items must be made within 72 hours of receipt of merchandise.